What Exactly is Team Optimisation?
Coaching Basics
Team Optimisation is all about helping employees do their jobs better. As your coach, it’s my role to work with individuals or teams to improve skills, boost productivity, and achieve goals.
We focus on helping staff members develop their strengths, tackle challenges, and improve their work quality to meet both personal and company objectives.
Ultimately, the aim is to empower teams to excel in their roles and contribute effectively to the organisation’s success.
Do You Need To Optimise Your Team?
The people you employ, engage and develop will be the make or break of your business.
I will help you understand:
- what ‘COMPETENCIES’ you need in your business
- what people need to be in the right ‘SEAT’ in your business
- how to set EXPECTATIONS for your team
- how to hold your team ACCOUNTABLE for their outcomes
- how to manage performance ( or non-performance )
Know what to MEASURE
– Staff efficiency – what is it?
– Staff productivity – what is it?
– Staff engagement – what is it?
Develop your TEAM for maximum performance via my T.O.P.S
– Team
– Optimise
– Promote by optimising… a PLEASURE to deal with….
– Systemise your people systems and work processes
Optimise Your Team For Improved Performance
People ARE your business !!
Working with me – we will guide you to the point where staff are a PLEASURE to be with.
Your business has specific competencies it need’s to be ble to provide within your team – these are key roles that MUST be sourced correctly.
If you don’t get this right you will struggle to deliver the service or goods that is/are unique to you.
Getting the RIGHT prople – is mostly about FIT to your values and business culture.
Once new staff are ONBOARD, it is critical to make sure they are in the right role, and fit with other key roles in the business.
The process of setting EXPECTATIONS – and more importantly ensuring those expectations are understood – and MEASURED will probably be the most important step in ensuring everything come’s together – and the numbers are what they need to be.
Inevitably (as H/R is about people, and people don’t always do what you want and need them to do) some staff will not perform. Managing this process is important – so that risk to the business is minimised
Learn how to manage PERFORMANCE and NON-PERFORMANCE in your business.
A critical SUCCESS measure in all organisations is ENGAGEMENT – maintaining happiness and satisfaction in the work place.
My unique T.O.P.S. system provides a blueprint to manage the process of continuous improvement of your people:
Team Optimisation in Performance and Systems = takes you through a process of identifying barriers to improvement and addressing these one-by-one = Optimisation
What Clients Say:
We had big issues with staff – poor performance, high turnover and poor morale.
Working with Malcolm we ‘went back to basics’ – we looked at who was doing what, we agreed clear performance outcomes with staff, decided on how to measure these and we dealt with those who did not share our vision.
We also looked at our recruitment and on-boarding processes and we think we will do better in this area going forward.
All in all – it was hard, but well worthwhile.
I had been in Business for more than 20 year’s and wanted to sell my business.
I did not know how to do this and engaged Malcolm to show me a plan to selling my business.
He provided me with a clear plan and actions – real life things to do to and put in place ways that held me and my staff accountable for making the changes we needed to make.
The process took about 18 months – and we were able to sell the business for a sum I was very happy with.
At the time I met with Malcolm, my business was struggling, we were barely able to meet our monthly commitments.
I was tired and run down and working long hours. I was asking myself – ”why am I doing this?”
With Malcolm’s support we made some urgent changes, returning the business to profitability and easing the Cashflow constraints.
After this initial work we have now put a plan in place to grow the business.
Once we have achieved some targets we will begin to prepare the business for sale – I now feel much happier and I can see a way forward.
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